InteractTrain: Puts an End to
Information Overload

Eliminate drilling, memorization, and searching through multiple hard and soft copy documents, emails, and sticky notes.

With “Just-in-Time Information” at their fingertips, your agents can quickly access the up-to-date and accurate information they need to quickly and completely serve your customers’ needs.

So, trainers are free to focus more on the critical soft skills like managing the interaction, active listening and probing skills, expressing empathy, sympathy and so on.

InteractTrain leverages a variety of multimedia training tools − a perfect adjunct to classroom training and a great foundation for e-Learning.

And, equally important, curriculum designers and trainers can collaborate with modelers and other subject matter experts to embed key training principles in the InteractGuide.